The Rethink Contractor Hub
Your Rethink Team
I’m onboarding with Rethink
Boots and Rethink have a longstanding strategic partnership. Since 2010, Rethink have been a trusted partner of Boots and in 2013 were awarded the Contractor Managed Service Programme (MSP), extending Rethink's existing Talent Acquisition Agreement to cover non-permanent hires. In 2020, we implemented the “White Collar MSP” supporting all white collar non-permanent hires across Boots. Since then both Boots and the contractors we engage have seen some key benefits of the programme.
As a contractor operating through Rethink, you have access to various benefits during your contract such as:
Rethink Contractor Community:
As a Rethink contractor, you are invited to opt-into the Rethink contractor community. Here you'll hear about events, our on-site drop in centres and opportunities across Boots and our wider customer portfolio when you are nearing the end of your assignment
Contractor wellbeing programme:
As a Rethink contractor, we'll make sure you're supported in delivering in your assignment. From our onsite team, to our drop-in sessions, we'll share tips, tricks and support in maintaining your wellbeing whilst working with us
Streamlined payment & selfbill invoicing:
Working through the Rethink MSP means you don’t have to send and chase invoices for you to be paid. We manage this with Boots along with POs and timesheet approvals
Timesheet efficiency:
We manage all timesheets through Evertime, capturing all days worked. Approvals, supporting notes, expenses and remittances can all be submitted here
Compliance:
We work to keep our contractor and customers safe. We track change in labour legislation, governance and compliance standards to ensure we are always working compliantly and de-risking your engagement with our customer. We carry out regular audits, right to work checks and have minimum standards for things such as professional indemnity insurance
Let's get started...
How will you be engaged?
You will receive an invite to register on our platform, swipejobs. This is where you upload your documents
We will need the below from you:
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NI Number
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Share code (if applicable) - https://www.gov.uk/prove-right-to-work
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Proof of address – Driving Licence or Utility Bill
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Ltd Company Certificate
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VAT Certificate (if registered)
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Public Liability Cover at £1m and Professional Indemnity Cover at £1m (further info in Insurances section)
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Ltd Company Bank details – Screenshot of Banking App or Copy of Statement
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Confirmation that you would like to Opt-Out of EAA Regulations
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You will receive an invite to register on our platform, swipejobs. This is where you upload your documents
We will need the below from you:
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Confirmation of registration of Umbrella company
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NI Number
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Share code (if applicable) - https://www.gov.uk/prove-right-to-work
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Proof of Address – Driving Licence or Utility Bill
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Bank details - Screenshot of Banking App or Copy of Statement
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Confirmation that you would like to Opt-Out of EAA Regulations
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You will receive an invite to register on our platform, swipejobs. This is where you upload your documents
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NI number
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Proof of Right to work (submitted via Referoo)
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Share code (if applicable) - https://www.gov.uk/prove-right-to-work
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Confirmation that you would like to Opt-Out of EAA Regulations
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You will receive an invite to register on our platform, swipejobs. This is where you upload your documents
We will need the below from you:
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NI Number
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Right to work - via Referoo
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Share code (if applicable) - https://www.gov.uk/prove-right-to-work
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Public Liability Cover at £1m and Professional Indemnity Cover at £1m (further info in Insurances section)
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Proof of bank details
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Confirmation that you would like to Opt-Out or Opt-In of EAA Regulations
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IR35
IR35, also known as the Off-Payroll Working Rules, is UK legislation designed to ensure that contractors working through their own limited companies are paying the right amount of tax and National Insurance.
For every contractor engagement, Boots is responsible for deciding whether IR35 applies — this is known as making an IR35 determination. If the role falls outside IR35, it means the contractor is genuinely self-employed; if it falls inside, the engagement is treated more like regular employment for tax purposes (PAYE/Umbrella company).
This determination is based on the Employment Status Checklist, completed at Step 1 of the Contractor Approval Process. Getting this right is crucial — an incorrect determination could leave Boots liable for paying the contractor’s
tax and National Insurance contributions.
By following the process carefully, we protect both the Club and our contractors, ensuring fairness, compliance, and confidence in every engagement.
EAA Regulations
The EAA regulations are a set of regulations is in place to protect the best interests of the candidate, as well as the interests of the hirer. These regulations ensure that Recruitment Companies operate ethically and lawfully.
In order to allow for workers to decide if they want to be covered by this set of regulations, an opt-out option was created.
You can decide to opt-in at any point, even after opting out.
If you would like to be engaged via your Personal Services Company, then you will need to opt out of these regulations.
Insurances
At Rethink Group we ask all of our limited company, Appendix 1 and LP10 workers to be appropriately insured to work. If you are engaged via an umbrella payroll provider, or as a PAYE temp, you do not need to obtain insurance.
Limited company, Appendix 1 and LP10 workers
Rethink require contractors to secure no less than £1,000,000 Professional Indemnity insurance and £1,000,000 Public Liability insurance. If the insurance is not in place, you can contact Kingsbridge, our preferred insurance partner for a quote today
Why do I need insurance?
Protecting Others
Insurance is essential because if any part of your work leads to damage, an accident, or an injury, you could be held financially responsible. Without insurance, even a single claim may become extremely costly.
Protecting You
If you provide advice or complete work for a client that results in financial loss, they may choose to pursue a claim against you. In situations like these, the right insurance policy can be the difference between a manageable issue and a serious threat to your business.
Mitigating Liability
To safeguard your financial security, and to meet your client’s requirements, all of our limited company contractors must have appropriate insurance in place at all times. It’s a simple step that ensures you’re protected and positioned to continue doing what you do best.
Right to Work
Preparing for the check
Rethink partner Referoo as our digital Right To Work checker in compliance with UK legislation and use their tool, Hooyu to validate all RTW documents.
You will be required to provide specific documentation to complete your check with Hooyu. Please have the below documents ready to complete the check
Passport
Drivers licence
Share code
Completing the check
To complete the check, you should have a link inviting you to complete the check in your inbox.
This will be from swipejobs@referoo.com Follow the link provided to you via SMS or email to your Candidate Dashboard.
Step 1:
1. On the My Details page, you will be asked to confirm in your details are correct. Please ensure that the details below are all spelt EXACTLY as they are on your passport.
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First Name
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Last Name
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Address
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Town
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County
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Postcode
If you have a UK or Irish passport tick the box; otherwise if you have a UK Government Share Code, please enter it now.
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Click Confirm Your Details
Step 2:
2. You will then be taken to a Referoo page in Hooyu. At this point, you will need to agree to the privacy policy.
If you do not agree, click Don't Agree, after which you will be prompted to provide a short note. After submitting this if you decide you do want to complete a check, you will need to reach out to your recruiter/hiring manager and they will be able to organise this for you.
If you agree you will be taken to the next steps.
Step 3:
3. You will be prompted to complete 2 checks:
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Liveliness check
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Passport check
The liveness check will use your camera on your computer/phone and take about 10 seconds to upload.
To do this component, please make sure:
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permissions are enabled to access the camera.
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no other applications are using the camera at this time, as they may prevent them from being accessed.
The passport check will require you to upload a photo of your passport. This will take about 1 minute to upload, scan and approve.
Once completed you will be taken back to Referoo and the process is complete. You may then continue entering your nominated references as required, or close the page if complete.
Managing your payments
Here you’ll find all the information you need to submit a timesheet or expense, and view your payment schedule.
How to submit timesheets and expenses
At Rethink, we operate a self-bill system for timesheets and invoicing using Evertime.
Log into Evertime here
Timesheets that require submission will be listed showing the week ending date. Once you know the timesheet you are going to complete Click New on the relevant one.
In the notes section add project and date of work completed
a) If on a Daily Rate Enter days as unit 1 = Worked, 0 = Not worked, Half Day = 0.5
b) If on an Hourly Rate then state how many hours worked between 0-24
NB: If you are eligible for overtime or on call etc. and this is not shown to claim please contact your Account Manager so that they can update the system for you to complete.
You have now completed your timesheet. It will now be forwarded onto your Line Manager. You will receive an email once it has been approved.
Submitting your expenses
Step 1
In Evertime, open the relevant week that you are claiming expense for and complete your timesheet as normal.
Step 2
Enter your expense value under Amount.
Step 3
Upload receipts by pressing the CHOOSE FILE button in the bottom right of the screen.
Step 4
Receipts can only be images, such has tiff, jpeg, png
Step 5
The upload function will not accept word/excel or pdf files
Step 6
You can upload as many images as you need
Step 7
Please make sure that the total value of receipts match the amount you are claiming.
Step 8
Please ensure that the amount does not contain symbols (i.e. £)